Privacy Policy

What information do we collect? 
We collect information from you when you register on our site, subscribe to our newsletter or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or phone number.

 

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs);

  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you);

  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs);

  • For internal record keeping;

  • To circulate promotional emails about new products, special offers or other information which we think you may find interesting;

  • Direct marketing; or

  • To contact you (by telephone, email, fax or mail) for market research purposes.

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

 

Storage and Security

We are committed to ensuring that the information you provide is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

 No information transmitted over the Internet can be guaranteed to be secure. We cannot guarantee the security of any information that you transmit to us, or receive from us. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

 

Disclosure of personal information

We may disclose personal information:

  • For the purpose of providing services to customers;

  • To credit reporting agencies and courts, tribunals, regulatory authorities where customers fail to pay for goods or services provided by us to them;

  • To courts, tribunals, regulatory authorities, and law enforcement officers as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; and

  • To third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. This may include parties located outside of Australia.

Where we disclose your personal information to third parties for these purposes, the third party will be obligated to use that personal information in accordance with this Privacy Policy.  

 If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser. We would seek to only disclose information in good faith and where we have sought to maintain confidentiality.

 

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

Direct Marketing Materials

From time to time, with your consent, we may send to you by email, SMS text or fax, information about our services that we sincerely believe could well be of interest to you. This information shall be sent in accordance with applicable marketing laws, such as the Spam Act 2003 (Cth). At any time you may instruct us to cease and desist from sending further marketing information directly to you by send an email to this effect to info@chio-orola.com.

 

Your Consent
By using our site, you consent to this privacy policy.

 

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.

 

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.


www.chio-orola.com
info@chio-orola.com